简介：

Dear Hiring Manager,

I am writing to express my interest in Guest Relations or Customer Service opportunities at your hotel. With over ten years of experience as a Cabin Crew and Customer Service professional in an international airline, I have developed strong skills in guest service, multicultural communication, and handling high-pressure situations.

Throughout my career, I have worked closely with international and Middle Eastern guests, providing high-standard service, resolving guest concerns, and ensuring a positive experience in a premium hospitality environment. My background has given me a solid foundation in guest relations, VIP handling, teamwork, and service excellence—skills that are highly transferable to hotel and hospitality roles.

I hold a B.A. in English Literature and an M.A. in Management. In addition, I have recently started learning Mandarin Chinese and German, demonstrating my strong motivation to adapt to new cultural and professional environments. I am flexible with shift work and open to starting in entry-level or transitional roles.

I am particularly interested in opportunities in China, especially in Shanghai, Guangzhou, or Beijing, and I would welcome the chance to contribute my international experience and customer-focused approach to your team.

Thank you for considering my application. I would be happy to provide further information or attend an interview at your convenience.